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Effective Date: August 23, 2025
Last Updated: August 23, 2025
Island Paradise Resort (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information of all visitors, guests, and users of our website. This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website, online booking forms, and related services.
We may collect the following types of information:
Personal Information: Name, email address, phone number, postal address, payment details, and identification documents when required for bookings.
Booking Information: Check-in/check-out dates, room preferences, number of guests, and special requests.
Technical Information: IP address, browser type, device information, cookies, and usage data when you interact with our website.
Communications: Any correspondence sent via email, chat, or forms on our website.
We use your information to:
Process and confirm reservations.
Provide customer service and respond to inquiries.
Send booking confirmations, invoices, and receipts.
Improve our website and services.
Ensure security, fraud prevention, and legal compliance.
Send promotional offers and newsletters (only with your consent).
We do not sell or rent your personal data. We may share information only with:
Service providers who assist in processing payments, IT services, or booking management.
Legal authorities when required by law, regulation, or legal process.
Business transfers if the resort undergoes a merger, acquisition, or sale of assets.
We retain personal data only as long as necessary for the purposes stated, or as required by law (such as tax and accounting obligations).
We implement appropriate security measures (encryption, firewalls, secure servers) to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee 100% security.
Our website uses cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You may disable cookies in your browser, but some features may not function properly.
Depending on your jurisdiction, you may have rights to:
Access, correct, or delete your personal data.
Withdraw consent for marketing communications.
Request data portability.
File a complaint with your local data protection authority.
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
If you are accessing our website outside of the Philippines, note that your information may be transferred and stored in countries with different data protection laws.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]
Phone: +63 912 345 6789
